PRIVACY POLICY

RENTAL RULES 

1.Leasing of the villa is for the sole purpose of residential housing of the agreed Guests for the specific period and for no other use unless otherwise agreed with the Homeowner. (The property names may differ due to privacy reasons). The total number of Guests cannot exceed the number identified in this agreement or on the Company’s website. Parties, weddings, receptions, events and other similar functions will require written permission in advance, as well as other requirements and fees deemed necessary. Any kind of catering, Chef and/or cooking services must be arranged in cooperation with our team in order to acquire the Homeowner’s permission and ensure the safety of the property and its equipment. No additional people beyond the maximum occupancy of the Property are allowed on the Property at any time, unless agreed with the Property Manager in writing.

2.Security deposit: Is the sum of money that the guest gives during the check-in process of the villa as safeguard against damages made to the property. If no damages occur during your stay, the sum is given back in full at check-out.

3.Failure to comply with term #1 or #2 or any of the following will/may result to the immediate termination of the leasing agreement, the forfeiture of the whole amount of the stay, excluding the security deposit amount if no damage is present, the forceful vacating of the property & personal contacts of the occupants.

4.The Homeowner reserves the right to enter the property for inspection at all times with reasonable warning/notice to Guest. Supporting personnel (maid, gardener, pool/Jacuzzi maintenance people) can enter the property at pre-agreed times (please discuss with the villa manager on your check in).

5.Main food supplies (groceries, meat, vegetables, etc), alcoholic drinks, bottled water or other supplies are NOT included in the rental price.

6.Rental day ends at 10:00 am. Guests staying after 10:00 am will be charged 1/2-day rental 

Guests staying after 15:00 pm will be charged a full day rental 

7.Properties are expected to be handed over tidy and clean. An extra cleaning fee may besubtracted from the security deposit if the property is left excessively dirty or a mess.

8.It is not allowed to change the setting or decoration of the houses (including furniture placement)without the prior consent of the Homeowners. Inside furnishings stay inside and outside furnishingsoutside! Rearranging the houses can lead to cancellation of the booking and forfeiture of the wholestay and damage deposit amount.

9.The Guest(s) is/(are) liable for any damage or for the removal /destruction of items on and aroundthe properties, including and not limited to plants, external structures, etc. Guests are expected to

respect the Villas and their contents. Villa items, including and not limited to linen and/ ornamental things should remain with the villas. 

10.Pets are allowed only with prior consent and approval of the Homeowners. The Homeowners reserve the right to cancel the rental agreement if a pet is found on the premises without prior consent.

11.Guests are expected to conserve water & energy. Please turn off lights, fans, stoves, air-conditioners, water heaters, TVs unless needed!

12.Guests are expected to use common sense and caution not to jeopardize the integrity of the buildings and structures or expose them to fire, explosives, flammable or pressurized liquids (e.g. scuba tanks, oxygen bottles, liquefied gas bottles, etc). In case of such damage, guests will be held legally liable for such damages and charges shall be pressed through the Croatian Judicial System.

13.Guests are expected to use common sense in not bothering neighbors or making noise on off hours (14:30-18:00 and 23:00-08:00). The Homeowner will exert his right to terminate immediately a lease of a property without any reimbursement if official complaints are received for noise or drunken behavior during ANY TIME.

14.The Homeowner cherishes our Guests’ safety and will do what is logical and humanly possible to safeguard it. In no case will the Homeowner be responsible though for accidents or Acts of God that may result to sickness, injury or death of one or more of them during their rental.

15.The Homeowner assumes no responsibility for accidents, injury, death or loss, including consequential damages from the rental and use of its properties. By sending in your booking deposit or the signed copy of this document, you accept this Agreement to fully legally waive any future claim against the Homeowner in case any such event occurs.

16.Swimming Pools: special clause for houses with swimming pools, private or common used with caution for leisure and only. Guests assume full responsibility for the use in or around swimming pools. In case of accident, injury or death, by signing this Agreement, the Guests waive any future claim against the Homeowner. PLEASE NEVER LEAVE CHILDREN UNATTENDED PLAYING AROUND OR INSIDE THE SWIMMING POOL.

17.Security and valuables: You are fully responsible for any valuables left at the property. Our company shall not be responsible for any potentials loss. If provided, burglar alarms should be activated, safes used and suitable care be taken against theft and burglary. You should make sure to have all doors, panes and windows closed and locked when leaving the accommodation. In the event of any theft or damage occurring through negligence of yours, the Owner reserves the right to ask compensation from you. In case you vacate the property owing to a burglary, no refund shall be given, unless proven evidence exists of the Owner’s failure to familiarize you of the anti-burglary systems in the accommodation. 

18.We strongly advise you to have a medical plan that will cover any medical expenses in Croatia. In case of sickness or injury, we will do our best to have the patient reach professional medical assistance, the soonest possible. If you or a member of your family has any serious chronic condition, including severe allergies, you are obliged to inform us in advance. Bring ample supplies of the medications you normally need or take, it may be difficult to find on location.

19.The Homeowner reserves the right to end immediately the leasing agreement and choose to reimburse or not, in case where property management has evidence or receives complaints for impeachment of Croatian Law.

20.The Homeowner reserves the right to cancel and refund in full any reservation due to unforeseen weather conditions, Acts of God, property damage or other forms of forced property unavailability and or/to move/change guests’ other accommodation –if available- in the area, with Guests’ prior consent.

21.In case of a cancellation due to external factors (Acts of God, Force Majeure), in no circumstance will the Homeowner be responsible for consequential damages of such a cancellation (ticket loss, extra charges, etc) and no such claim(s) will be honored.

22.By accepting this leasing agreement the Guests hereby affirm that they have legally entered Croatia for vacation reasons only and have the legal documents to prove it upon request of the Authorities. In the opposite case, the Rental Agreement is canceled immediately and payment is forfeited in full.

23.Complaints: Should the property not meet your requirements for whatever reason, you must first contact us by telephone on the day of your arrival who will then attempt to resolve the problem. Complaints received at the end of the tenancy will not be accepted. If you vacate the property before the departure date without notifying our local representative, you will not necessarily be entitled to a refund. If the problem was not resolved to your reasonable satisfaction during your stay, you should put your comments in writing within 7 days of your return. We will forward your written complaint to the Owner and will within reason liaise with the Owner to assist in reaching a satisfactory settlement for all justifiable complaints regarding the property you may have. Neither we, nor the owner can be held responsible for noise or disturbance originating beyond the boundaries of the property or which is beyond the owner’s control. If a source of reasonably obvious noise has been in existence prior to your arrival and we are informed of this, we will contact you to inform you of the disturbance.

24.Indemnification: We are an agent of the Owner and neither us nor any of its affiliated entities, shareholders, directors, employees, agents and representatives (“Affiliates”) is liable for any delays, accidents, damages, injuries or losses suffered by you, your guests or the Property. In no event, will the Company or its Affiliates be liable for any indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with this agreement or the rental or use of the Property. If, despite the limitations contained herein, the Company or its Affiliates are 

found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described herein, then the Company’s or its Affiliates’ liabilities will in no event exceed the total related rental revenue paid by you at the time of the occurrence. Following your booking, the Company may offer to help coordinate or organize certain guest services for you in connection with your property rental. Some of the service providers are independent contractors and are not representatives or employees of the Company. The Company and its Affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such service provider or for any personal injuries, property damage or other damages or expenses relating thereto. 

25.Jurisdiction: In the event of any dispute, the parties agree that any such disputes shall be settled by Croatian Law.26.Sending this contract signed automatically verifies the Guests’ acceptance of the hereby Rental Terms. 

We thank you for your preference and hope you have an enjoyable stay!